Announcement
Please note that Covid19 disruptions are resulting in delivery delays for some international parcels. Please enquire for advice about current delivery time-frames to your destination.
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Reviews
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Caitie on Jan 11, 2024
5 out of 5 starsGreat communication from the seller, who updated the listing to make sure my preferred colour and length options were available for me to custom order. The strap is really well made and robust, and the instructions for installing (the webbing and slider option) onto the camera were clear. The strap is slightly stretchy which makes it nice and soft. Lovely product.
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Alice on Jun 1, 2023
5 out of 5 starsThis is a wonderful camera strap! So comfortable and so well made. Stephanie make a special effort to get it to me before a planned holiday, and it arrived right on time. I take my camera everywhere and this strap makes is so much more enjoyable!
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C Chad Digital Shop on Jun 1, 2023
5 out of 5 starsSuper high quality, custom, pleasant buying experience.
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Meg on May 18, 2023
5 out of 5 starsThis is the second camera strap I purchased from this shop!! This time she did a custom length for me and it is absolutely perfect. So comfortable and I get so many compliments on both of them.
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Sherry on May 16, 2023
5 out of 5 starsBeautiful camera strap! So soft, the perfect size & I love the color. Many thanks.
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Katrina on Nov 10, 2022
5 out of 5 starsThis strap is lovely & looks so nice on my camera 😍 Sage green is one of my fave colors. Thank you!!
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Sal on Oct 28, 2022
5 out of 5 starsThe quality of the camera strap is really high and it has a lovely aesthetic to it. Thank you for making it.
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Alysha on Oct 11, 2022
5 out of 5 starsI preferred the 100cm length thank you! I love the bit of stretch they have
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About HeartBoundHome
My Creative Microbusiness
Shop members
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Stephanie James
Owner
Hi, I'm Stephanie, creator of Heart Bound Home. All pieces are hand-made by me in Sydney, Australia. This shop has naturally grown out of a love for making things with my hands and my appreciation for unique, beautiful and uncomplicated design.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Australian Orders
Orders within Australia are shipped with Australia Post. For most items, tracking is provided for domestic orders at no extra charge. Once your order is dispatched, you will receive tracking information.
Express shipping is available to domestic buyers for most items. There is a small extra charge for express postage. Note: This upgrade is not available to international buyers.
Australian buyers can expect to receive their order within 2-4 business days after dispatch for metropolitan destinations and up to 4-6 business days or more after dispatch for regional destinations. If you purchase an express postage upgrade, delivery times are 1-2 business days after dispatch. Delays may cause shipping to take longer than these estimates.
International Orders
For international orders, parcels are sent with Standard Airmail Post with Tracking. Once your order has been dispatched, I will provide you with a tracking number so that you can follow the delivery progress for your parcel.
Shipping internationally may take around 10 - 30 business days depending on your destination. Additionally, shipping may be delayed due to customs or during busy times of the year. I will inform you of expected shipping times for your destination once your order is dispatched.
International buyers are responsible for any customs charges, taxes or any other fees that apply to their destination country.
Returns and Refunds
If you receive an item that is damaged, please send me a message with a photo attached of the damaged item. I will issue a refund of the purchase price and shipping cost and you will not be responsible for return postage.
If you have not received your item in the expected time-frame, please contact me. Items are almost always just delayed and will eventually arrive. After Australia Post's lost mail wait-time has passed, I will lodge a claim. Once this has been rectified, I will refund you the purchase price and shipping.
If you change your mind about your purchase and wish to return it, please contact me. You will be responsible for return postage costs. Once I receive the returned item, I will issue you a refund of the purchase price.
Custom and personalized orders
If you would like to request a custom order, please contact me and I will work with you to create a one-of-a-kind item that is tailored to your taste.
Seller details
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